The goal
What the website must deliver: calls, quote requests, sales.
Website design · 2026 edition
Without a brief, three providers give you three quotes that are impossible to compare. With two to five clear pages, you get fair prices and a website that matches what you wanted. Here is the outline to follow.
Updated October 2026Rules checkedNo jargon
In short
A brief describes what your website must do, for whom, with what content, by when and for what budget. For a small business website, two to five pages are enough. It should set out the goal, the pages, the features, who supplies the text and photos, the languages, the legal requirements and, above all, who owns the website and the domain name. The more precise it is, the more comparable the quotes and the fewer the surprises.
What the website must deliver: calls, quote requests, sales.
Pages, text, photos, and who supplies them.
A date and a realistic range.
Website, domain name and access in your name.
Use these headings as they are in your document. A few lines per section are often enough.
A fictional example, to show the level of detail expected.
| Section | What he writes |
|---|---|
| Goal | Receive call-out and quote requests, mainly from phones |
| Visitors | Households in Bristol and within 20 km, often in an emergency |
| Pages | Home, Emergency repairs, Bathrooms, Water heaters, Past work, Contact, legal pages |
| Features | One-tap call, WhatsApp, form with photo upload, enquiries in a spreadsheet |
| Content | Text written by the provider and approved, 20 photos supplied by the client |
| Timeline | Live within 3 weeks of receiving the photos |
| Budget | Between €300 and €800, maintenance optional |
| Ownership | Website, files and domain name in the business's name |
With this document, every quote answers the same questions. You can finally compare prices for the same work.
These are what prevent disputes. Have them included in the quote or the contract.
Depending on your country, the creator may keep the copyright unless it is transferred in writing. Ask for a written transfer stating which rights are transferred, their scope, their duration and the territory. Get it in black and white.
You must be the registrant. It is your address, not your provider's.
Login details for the hosting and the website, and a full copy handed over on delivery.
A checklist to go through before signing off: pages, forms, mobile, speed, legal notice.
Choose the package that fits your business. The price is fixed in advance.
A one-page website, simple and professional, to be present online.
For a small business that wants a serious website, fast.
To reach customers in several languages.
For a website that works for you, day and night.
Everything you need to exist on Google, set up for you.
Options, for every offer
The website and the domain name are in your name. Simple Website: text and logo supplied by you, going live as an option. Indicative prices.
The "features" section is the right place to plan automations from the start.
All enquiries in one place, dated and sorted.
Form answers fill in a quote ready to send.
The customer picks a free slot and you are notified.
A pre-filled message based on the page visited.
Follow a simple outline: business, goal, visitors, pages, features, content, style, constraints, timing and budget, then what happens after launch. Two to five pages are enough for a small business website.
No, but it is strongly recommended. It makes quotes comparable and serves as a reference if there is a disagreement.
Yes, a range helps the provider suggest a suitable solution. Without a budget, quotes go in every direction.
Depending on your country, the creator may keep the copyright unless it is transferred in writing. Make sure the contract sets out the transfer of rights and the ownership of the files.
For a business website, usually half a day, if you have already thought about your services and your customers.
Yes: the 10 sections on this page make a solid base. Our dedicated guide offers a complete template to fill in.
Sources: your country's copyright law (transfer of rights) · the rules of your domain name registry (registrant) · Directive 2000/31/EC on electronic commerce · GDPR.
General information, up to date as of October 2026. It does not replace advice from a professional.
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