Late replies
A customer without a reply often goes elsewhere.
Automated messaging
Your WhatsApp messages handled fast, without losing your evenings.
Instant welcome, quick replies, replies prepared in the customer's language, requests and orders logged automatically. You approve what matters, the rest follows.
- Replies within minutes
- In the customer's language
- Requests properly tracked
Pay once, it's yoursYou approve what commits youFree quote within 24 working hours
Messages piling up and customers waiting
Your customers like to message you. But replying to each one, at any hour, ends up taking whole days.
The same questions
Prices, opening hours, lead times, address: ten times a day.
Lost requests
An order buried in the chat, a forgotten quote.
Evenings given up
You reply in the evening, at weekends, on holiday.
Worked example
40 messages a day adds up to several hours.
- Messages received per day40
- Average time per reply3 min
- Of which repetitive questionsa good share
Per day2 h
≈ 10 hper 5-day week
≈ 470 hper year over 47 weeks
1 clickto approve a prepared reply
Recurring questions can get an instant reply, and the others a prepared reply.
Illustrative example. Adjust to your own message volume.
Messaging that works with you
Every message is welcomed, understood, handled and tracked. You stay in control of what matters.
Everything we set up on your messaging
- Business profileName, logo, description, opening hours, catalogue.
- Welcome and away messagesAn instant reply, even when you are closed.
- Quick repliesYour standard replies, ready to send.
- Multilingual repliesPrepared in the customer's language.
- Labels and trackingNew customer, quote, order, paid, to follow up.
- Answer libraryYour rules and information, written once.
- Links and QR codesOn your website, your Google profile, your invoices.
- Compliant broadcastsOnly to customers who have agreed, with an unsubscribe option.
BeforeAll by hand
- Answering the same questionsall day
- Finding an order in the chat5 min
- Translating a message5 min
- Remembering to reply?
- Copying the request into a sheet3 min
AfterWith your automation
- Instant welcomeauto
- Reply ready for frequent questionsauto
- Reply in the customer's languageauto
- You approve1 click
- Request loggedauto
For businesses that sell through messaging
As soon as your customers prefer to write, your messaging becomes a real sales channel.
Restaurants and caterers
Bookings, takeaway orders, daily menus.
Shops and e-commerce
Availability, order tracking, returns.
Accommodation
Guest questions before and during their stay.
Trades and services
Quote requests with photos, appointments.
The Customer Service Kit, ready in a few days
An answer library, an assistant set up with your rules and quick replies on your messaging.
Customer Service Kit
To reply fast and well, in the customer's language.
- Answer library
- Assistant set up with your rules
- Quick replies on messaging
- Website FAQ aligned
Indicative price, paid once. Any fees charged by the messaging platform remain payable by you, directly to the provider.
Your questions about WhatsApp Business
Do I need a paid integration?
Not necessarily. For many small businesses, a well set up WhatsApp Business app is enough: welcome, away messages, quick replies, catalogue and labels. When messages become very numerous, an integration linked to your tools becomes useful. Its billing rules change regularly, so we check the official price list with you before choosing.
Are replies sent without me?
You decide. Simple questions like opening hours or your address can get an instant reply. For everything else, a reply is prepared and you approve it.
Can I send offers to all my contacts?
Only to those who have agreed to receive your messages, with an easy way to unsubscribe. Adding numbers bought or collected without consent is prohibited and can get your account restricted.
My customers write in several languages. Is that possible?
Yes. Replies can be prepared in the customer's language, based on your rules and your answer library.
Are orders and requests logged?
Yes. Each important request can create a row in your tracking sheet: order, quote to send, appointment, with the date and status.
What happens to my customers' data?
It stays in your accounts. We only access what is needed for the setup, and a contract sets out what we can see.
How much does it cost?
The Customer Service Kit starts at €690, paid once: answer library, assistant set up with your rules, quick replies on your messaging and a matching FAQ on your website.
Website creation
No website yet? Your business page from €39.90.
A clear, mobile-friendly page, built to be found and to turn your visitors into clients. The site is in your name: you pay once, it's yours.
- Mobile-friendly
- WhatsApp button
- In your name
Free quote
Your messaging can be organised within a few days.
Tell us about your project. We study it in detail, then you receive a personalised study and a clear quote in writing, within 24 business hours. No meeting, no obligation.
What happens after your request
Or by email: contact@growthsystemexperts.com