Evening questions
Visitors arrive when you are closed.
Website chat assistant
An assistant on your website that answers your customers, day and night.
Prices, lead times, opening hours, availability: your assistant answers straight away, using your own information, in the visitor's language. It clearly states that it is an AI, and passes on to you anything that needs your input.
- Instant answers
- In the visitor's language
- A human when needed
Pay once, it's yoursLabelled as AI from the first messageFree quote within 24 working hours
Visitors who leave without an answer
A visitor has a question, can't find the answer and closes the page. Often in the evening, when nobody can reply.
The same questions
Prices, lead times, service area, opening hours: over and over.
Lost visitors
Without a quick answer, they go to a competitor.
The overflowing inbox
Every question becomes an email to deal with later.
Worked example
15 questions a day is an hour of work.
- Questions received per day15
- Average time per answer4 min
- Days per week5
Per week5 h
≈ 1 hper day
≈ 235 hper year over 47 weeks
24/7for frequent questions
Frequent questions get an instant answer, and you keep the real enquiries.
Illustrative example. Adjust to your own volume of questions.
An assistant set up for your business
It only answers from what you have taught it, and it knows when to hand over.
Everything your assistant does
- Instant answersTo frequent questions, at any hour.
- Your answer libraryYour information, written once, easy to update.
- Several languagesIt answers in the visitor's language.
- Labelled as AIVisitors know from the start that they are talking to an assistant.
- Handover to a humanWhen a question falls outside its scope, it passes the request to you.
- AppointmentsIt offers your free slots.
- Requests loggedQuotes, callbacks and contacts filed in your sheet.
- Questions analysedYou see what your visitors ask most often.
BeforeAll by hand
- Answering the same questions by emailall day
- Missing evening visitors?
- Copying out quote requests5 min
- Offering a slot by message10 min
- Knowing what customers ask for?
AfterWith your automation
- Instant answerauto
- Evening visitors servedauto
- Request loggedauto
- Slots offeredauto
- Frequent questions spottedauto
For businesses that get lots of questions
As soon as the same questions come up every day, an assistant gives you time back and keeps visitors on your site.
Online shops
Delivery, returns, sizes and availability.
Tradespeople and repairs
Service area, lead times and quote requests.
Accommodation and tourism
Guest questions, in their language.
Practices and service providers
First enquiries and appointment booking.
Your customer assistant, ready in a few days
A setup paid once, and monthly support if you wish.
Website chat assistant
To answer your visitors at any hour.
- Answer library prepared with you
- Assistant labelled as AI
- Handover to a human
- Requests logged in your sheet
- Several languages
Managed Automations
So we can monitor and improve your assistant every month.
- Answer library updates
- Conversation reviews
- Alert if something goes wrong
Indicative prices. Setup is paid once. AI service usage costs are recharged at actual cost. Subscription: 3 months minimum, then cancellable monthly with 30 days' notice. Details of our subscriptions.
Your questions about website chatbots
What is a website chatbot?
It is an assistant that answers visitors' questions directly on your website, at any hour. Ours answers using your own information: prices, lead times, opening hours, terms. When it doesn't know, it says so and passes the request on.
Do visitors have to be told they are talking to an AI?
Yes. Since 2 August 2026, the EU AI Act requires people to be informed that they are interacting with artificial intelligence, unless it is obvious. Our assistant states this clearly from the first message.
Can a chatbot make mistakes?
Yes, it can happen. We limit it to your answer library, we forbid it from inventing a price or a promise, and it hands over to a human when a question falls outside its scope. You regularly review the conversations to improve it.
How much does a website chatbot cost?
Our customer assistant starts at €490, paid once. The AI service usage costs are recharged at actual cost, with no hidden margin. Monthly support is available with the Managed Automations subscription, from €59/month, 3 months minimum, then cancellable monthly.
Does a chatbot on my website comply with GDPR?
It can, if a few rules are followed: inform visitors in your privacy policy, collect only the data you need, never ask for sensitive data and limit how long data is kept. We set this up with you, and this point should be checked with your adviser if your data is sensitive.
Can the chatbot take appointments or quote requests?
Yes. It can offer your free slots, collect a quote request with the right information, or log a callback request in your tracking sheet.
Does the chatbot answer in several languages?
Yes. It answers in the visitor's language, using the same information. That is useful if you have foreign or tourist customers.
Free quote
Your website can answer your customers from next week.
Tell us about your project. We study it in detail, then you receive a personalised study and a clear quote in writing, within 24 business hours. No meeting, no obligation.
What happens after your request
Or by email: contact@growthsystemexperts.com