Empty tables
No-shows, without any warning.
For restaurants and cafés
Fewer empty tables, more time on the floor.
Bookings confirmed and reminded, review requests at the right time, replies to messages in the customer's language. Your restaurant keeps running, even when the phone rings in the middle of service.
- Fewer lost bookings
- More customer reviews
- Messages handled
Pay once, it's yoursOn your current toolsFree quote within 24 working hours
The phone rings in the middle of service
Bookings, questions, reviews, orders: everything arrives when you are busiest.
Messages waiting
Opening hours, menu, allergens, groups: nobody has time to reply.
Forgotten reviews
Happy customers leave without writing a review.
Time lost
Answering the phone during service, writing things down by hand.
Worked example
2 empty tables for 4 every evening soon adds up.
- Covers lost per evening8
- Average spend per cover€30
- Evenings open per week5
Per week€1,200
≈ €1,200in revenue per week
1 reminderthe day before each booking
1 linkto cancel and free up the table
A table freed up in time can be offered to a customer on the waiting list.
Illustrative example. Replace with your own figures.
From the first message to the customer review
Every step of the customer journey is prepared, at the right time.
Everything we automate for your restaurant
- BookingsConfirmed and reminded automatically.
- Waiting listFreed-up tables offered to interested customers.
- MessagesWelcome, opening hours, menu and directions as instant replies.
- Several languagesFor tourist customers.
- Customer reviewsRequested from everyone, at the right time, with replies prepared.
- TakeawayOrders logged and confirmed.
- Groups and private hireRequests collected with all the useful details.
- DashboardBookings, no-shows, reviews and orders.
BeforeAll by hand
- Answering the phone during serviceall evening
- Writing bookings down by hand2 min
- Reminding customers of bookings?
- Remembering to ask for reviews?
- Replying to messages after service1 h
AfterWith your automation
- Booking loggedauto
- Confirmation and reminderauto
- Replies to frequent questionsauto
- Review request the next dayauto
- Review replies preparedauto
For every venue that welcomes guests
From the local bistro to the fine dining restaurant.
Restaurants
Lunch and dinner service, bookings and groups.
Cafés and bars
Events, table bookings, reviews.
Caterers and takeaways
Orders, collections and deliveries.
Hotels with a restaurant
International guests, messages in several languages.
Three kits, combined for your restaurant
Choose one kit, or combine them. We look at how you work and send you a free quote.
Booking Kit
For bookings that are confirmed and reminded.
- Online booking
- Automatic reminders
- Waiting list
Online Reviews Kit
To get more reviews and reply to each one.
- Review request after the meal
- Alert for every new review
- Replies ready to approve
Customer Service Kit
To reply to messages, even in the middle of service.
- Replies to frequent questions
- Multilingual messages
- Requests logged
Indicative prices, paid once. Maintenance is optional.
Your questions about restaurant automation
Do I need to change my booking system?
Not necessarily. We start from what you already use. If you don't have online booking, we set it up, with automatic confirmation and reminders.
Can customers book through WhatsApp?
Yes. The welcome message offers the booking link, and group or private hire requests are logged so you can reply to them.
How can I get more reviews without breaking the rules?
By asking all your customers for a review, at the right time, with nothing in return and without filtering out unhappy customers. That is exactly what the automatic review request does.
Can reviews be answered automatically?
A reply is prepared for each new review, with a personal touch. You read it and publish it. Replies to negative reviews are always approved by you.
What about takeaway orders?
They can be taken by form or by message, logged in a sheet and automatically confirmed to the customer, with the collection time.
My customers speak several languages.
Confirmations, reminders and replies can be prepared in the customer's language. That is invaluable in tourist areas.
How much does it cost?
Depending on your needs, we combine the Booking Kit, the Online Reviews Kit and the Customer Service Kit. The assessment and the quote are free.
Website creation
No website yet? Your business page from €39.90.
A clear, mobile-friendly page, built to be found and to turn your visitors into clients. The site is in your name: you pay once, it's yours.
- Mobile-friendly
- WhatsApp button
- In your name
Free quote
Your restaurant can save time from next week.
Tell us about your project. We study it in detail, then you receive a personalised study and a clear quote in writing, within 24 business hours. No meeting, no obligation.
What happens after your request
Or by email: contact@growthsystemexperts.com